Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: December 11, 2025
1. Introduction
Welcome to TSN Auto ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tsnauto.com and use our vehicle export services.
By using TSN Auto's website and services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
- Name and contact details (email, phone, address)
- Company information and business registration details
- Communication preferences
- Vehicle preferences and requirements
- Target country/region for import
- Budget and payment information
Technical Information
- IP address and location data
- Browser type, operating system, and device information
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
Business Information
- Company registration documents
- Import/export licenses
- Business correspondence and inquiries
- Transaction history and communications
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide vehicle export services and respond to inquiries
- Communication: To communicate with you about your requests and our services
- Personalization: To customize our recommendations based on your preferences
- Compliance: To comply with legal and regulatory requirements
- Marketing: To send you relevant information about our services (with your consent)
- Analytics: To improve our website and services through usage analysis
- Security: To protect against fraud and ensure the security of our services
4. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in service delivery
- Business Partners: With automotive manufacturers and shipping companies
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption for data transmission
- Secure servers with firewall protection
- Regular security audits and updates
- Employee training on data protection
- Access controls and authentication systems
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
7. International Data Transfers
As an international vehicle export company, we may transfer your information across borders. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how our website is used
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
9. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected, unless required or permitted to retain it longer by applicable law.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@tsnauto.com
- Website: https://tsnauto.com
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)